Shipping policy
Shipping Rates
We ship to the 48 contiguous states and ship out of Portland, OR. We offer UPS Ground for Standard Shipping and 2-Day for Expedited Shipping.
- Ground (Standard Shipping): Orders are fulfilled within 2-4 business days (excluding holidays), and delivery will arrive within 2-5 days, depending on your zone.
- 2-Day (Expedited Shipping): For orders placed by 11am PST, M-F (excluding holidays), orders will arrive within 2 days. For orders placed after 11am PST, orders will be shipped the next day and will arrive within 3 days.
Cera Cera will not be held responsible for carrier delays due to weather and/or other circumstances out of our control.
Below are our shipping rates that are calculated on the full order value and original retail price.
| Order Amount | Standard Shipping | Expedited Shipping (2-day) |
| $0.00 - $50 | $9 | $25 |
| $50.01 - $100 | $15 | $30 |
| $100.01 - $200 | $20 | $40 |
| $200.01 - $300 | $25 | |
| $300.01 - $500 | $40 | $60 |
| Bulk Orders | Calculated Rate | Calculated Rate |
Where's my order?
If for any reason you have not received an order confirmation or tracking number, please email us at help@ceracerahome.com with your order number and we will look into it for you!